For refugees, asylum seekers, and underserved communities, the challenge is rarely the system alone. It is the absence of clear, reliable, and accessible information about how to navigate it. Legal and administrative processes are written in formal language, scattered across institutions, and difficult to act on without expert support.
Missed deadlines. Foregone rights. Avoidable crises. When people cannot understand the systems that govern their lives, the cost falls on those who can least afford it.
Organizations supporting these communities face growing need with limited capacity to provide individual guidance at scale.
Factstream AI is a responsible AI platform that makes legal and civic information accessible, understandable, and actionable. It is designed for refugees, asylum seekers, underserved communities, and the non-profit organizations that serve them.
Complex legal content, rights, procedures, and public services are translated into clear, straightforward language people can actually use.
Information is made available in languages commonly spoken by newcomer communities, removing language as a barrier to understanding.
Factstream AI helps users understand their situation and identifies the right next step, whether that is learning more, finding a trusted service, or connecting to legal support.
When a question requires professional input, the platform connects users to relevant organizations, legal professionals, and community services.
Factstream AI also supports the organizations working with these communities, giving them a scalable tool to improve information access and inclusion outcomes.
Access to information is a foundation for integration, participation, and justice. When people cannot understand the systems that govern their lives, the consequences are real: missed deadlines, foregone rights, avoidable crises.
Factstream AI addresses a structural gap that existing services cannot fully meet, using responsible AI to extend reach without replacing the human relationships and institutions that communities depend on.
Factstream AI has been presented and recognized at the Paris Peace Forum, MWC Barcelona Talent Arena, and the Amsterdam Law Hub, where it received the Best Access to Justice Platform Award.
Factstream AI is developed with trust, accountability, and sustainability as foundations, not afterthoughts.
Our infrastructure runs on secure European servers, fully compliant with GDPR and the EU AI Act. User data stays in Europe, handled with strict data minimization and anonymization practices at every stage. We run on open-source, European-developed large language models, keeping the technology aligned with our values on accountability and sovereignty.
We use a citation-based architecture that significantly reduces hallucinations and allows users to verify every answer against its original source directly. Document processing capabilities, including OCR, let users see exactly where information comes from, highlighted in the source document itself.
AI supports, but does not decide. Outputs are continuously reviewed in collaboration with legal experts, non-profit legal clinics, and the University of Amsterdam Law Hub. We maintain a clearly defined boundary between information support and professional legal advice.
Our system is optimized for cost efficiency and powered by 100% renewable energy, reducing the carbon footprint of every interaction. We run on open-source, European-developed large language models, keeping the technology aligned with our values on accountability and sovereignty.
Working with vulnerable communities requires a higher standard of responsibility. Every design decision, from how data is processed to how answers are presented, reflects that.
We are actively looking to collaborate with funders, legal organizations, public institutions, universities, and civil society partners who share our commitment to inclusion and access to justice.
If you are interested in supporting or partnering with Factstream AI, we would be glad to connect.
Fill out the contact form below, and one of our team members will get back to you as soon as possible.
